Privacy Policy

Last Updated: November 27, 2023

At Guava Vegan Spa, we understand the importance of your privacy and the trust you place in us when you choose to visit our spa and use our services. This Privacy Policy is here to help you understand how we collect, use, and safeguard your personal information. We want you to feel confident and comfortable when you entrust us with your well-being. Vanessa Cook, the owner of Guava Vegan Spa, is committed to protecting your privacy.

1. Information We Collect

We collect various types of information to provide you with the best possible spa experience. This includes:

a. Personal Information: When you visit our spa or use our website, we may collect your name, email address, phone number, and other contact details. We may also collect payment information if you choose to make a reservation or purchase our services.

b. Appointment Information: To schedule appointments and offer you our services, we may collect information about your preferences, treatment choices, and any specific requests you may have.

c. Usage Information: We may collect data on how you interact with our website, including IP addresses, browser type, and device information, to improve your online experience.

2. How We Use Your Information

We use your information with care and respect, always with the goal of enhancing your experience at Guava Vegan Spa. Here’s how:

a. Providing Services: We use your personal information to schedule appointments, provide treatments, and fulfill your requests, ensuring a seamless and relaxing visit.

b. Communication: We may send you appointment confirmations, reminders, and updates via email or SMS to keep you informed about your spa experience.

c. Improving Services: Your feedback and usage data help us enhance our services, customize your experience, and offer you treatments that align with your preferences.

d. Marketing and Promotions: With your consent, we may send you information about special offers, promotions, and spa news. You can opt out of these communications at any time.

e. Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, as well as those of our staff and clients.

3. Sharing Your Information

Rest assured, your information is treated with respect and kept confidential. We will not sell, rent, or trade your personal information to third parties without your consent. However, we may share your information with:

a. Service Providers: We may engage trusted third-party service providers to assist with spa operations, such as appointment scheduling, payment processing, and email communications.

b. Legal Obligations: We may disclose your information to comply with legal requirements, enforce our policies, or protect our rights and safety.

4. Your Choices

You have choices when it comes to your personal information:

a. Access and Update: You can access and update your personal information by contacting us at hello@guavaveganspa.com.

b. Marketing Communications: You can opt out of marketing communications by clicking the unsubscribe link in our emails or contacting us.

c. Cookies and Tracking: You can manage your cookie preferences through your browser settings.

5. Security

We take your security seriously and implement measures to protect your information from unauthorized access, disclosure, or alteration.

6. Children’s Privacy

Guava Vegan Spa is not intended for children under the age of 13. We do not knowingly collect or store information from children under this age.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the date of the latest revision.

8. Contact Us

If you have any questions, concerns, or feedback regarding our Privacy Policy or your personal information, please contact Vanessa Cook at hello@guavaveganspa.com.

Thank you for choosing Guava Vegan Spa. Your trust and well-being are our top priorities, and we’re here to provide you with a truly rejuvenating experience.

Relax, unwind, and experience the bliss of Guava Vegan Spa.

Shopping Cart
Scroll to Top